Insurance Claim Assistance
Insurance Coordination
Dealing with insurance claims after an accident can be stressful. That’s why we handle the entire process for you—from damage assessment and documentation to direct communication with your insurance provider. Our experienced team works with all major insurers and understands their protocols, making approvals faster and smoother. We help reduce your out-of-pocket costs by ensuring everything is billed accurately and fairly. Whether you’re filing a new claim or working within a Direct Repair Program (DRP), we’ll guide you every step of the way, so you can focus on getting back on the road, not the paperwork.
Digital Repair Tracking
Stay informed every step of the way with our Digital Repair Tracking system. Once your vehicle is in our shop, you’ll receive access to a secure online portal where you can track real-time progress, view photos of the repair, and get estimated completion dates. This system eliminates the guesswork and keeps you in the loop—without needing to call for updates. It’s part of our commitment to transparency and customer satisfaction. Whether you’re at work, home, or on the go, you’ll always know exactly where your car is in the repair process.
Direct Repair Program (DRP) Participation
Boston Body Works is a trusted Direct Repair Program (DRP) partner with select insurance providers. This means we’re pre-approved to perform repairs without needing multiple estimates or long wait times. DRP status allows us to work directly with insurers to quickly assess damage, get repair authorizations, and complete high-quality work within agreed timelines. For customers, this translates into less paperwork, faster approvals, and reduced stress. We meet strict performance, quality, and service standards to maintain these partnerships—so when you bring your car to us, you can be confident it’s being repaired to the highest standards, quickly and professionally.
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Insurance Companies We Work With
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